Privacy Policy

Last Updated: May 28, 2026

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Name, email address, and phone number
• Date of birth, gender, and profile photo
• Login credentials (securely encrypted)
• Payment and subscription information

1.2 Health and Wellness Data

To provide personalized wellness support, we may collect:

• Weight, height, and body measurements
• Health goals and dietary preferences
• Food and meal logs
• Exercise and activity data
• Wellness activity completion and streaks
• Mental health and psychology preferences (self-reported)
• Blood glucose readings (if connected via a compatible device)

1.3 Device and Usage Data

• Device type, operating system, and app version
• Usage patterns and feature interactions
• Data synced from connected health platforms (e.g., Google Fit, Apple Health, Fitbit, Garmin, Samsung Health, WHOOP, Oura)

2. How We Use Your Information

We use the collected information to:

• Provide and personalize our weight loss and wellness services
• Connect you with doctors and coaches for GLP-1 treatment support
• Generate AI-powered recommendations and wellness insights
• Track your progress toward health goals
• Provide nutritional guidance and meal plans
• Facilitate community features and content sharing
• Process payments and manage subscriptions
• Send important notifications and updates
• Improve our app and develop new features

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Healthcare Providers: Doctors and coaches assigned to your care within the Glowy+ platform
• Service Providers: Third-party services that help us operate our app (e.g., cloud hosting, payment processing, email delivery)
• Legal Requirements: When required by law, regulation, or legal process
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security assessments and updates
• Access controls for staff and healthcare providers

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Certain data may be retained as required by law or for legitimate business purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information
• Request deletion of your data
• Opt out of certain data processing activities
• Export your data in a portable format
• Withdraw consent for data processing

7. Third-Party Services

Our app may integrate with third-party health platforms and services. These integrations are governed by their own privacy policies. We encourage you to review the privacy practices of any third-party services you connect with Glowy+.

8. Children's Privacy

Glowy+ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of Glowy+ after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: